• Permanent full-time opportunity for an experienced Application Support professional
• St Kilda location, flexible & hybrid working available  
• Internationally recognised, membership-based specialist medical college 

 
About us: 
The Australian and New Zealand College of Anaesthetists (ANZCA) incorporating the Faculty of Pain Medicine, is an internationally recognised specialist medical education institution responsible for the training, examinations, specialist qualification, and continuing professional development of all anaesthetists and pain medicine specialists in Australia and New Zealand. 
 
The college's purpose is to serve our communities by leading high quality patient care in anaesthesia, perioperative and pain medicine, optimizing health and reducing the burden of pain. 
 
About the opportunity: 

The primary role of the Application Support Analyst is to provide technical and functional support for business applications, ensuring their availability, performance, and alignment with business processes. This position reports to the Database Administrator.

The Application Support Analyst will;
•    Prepare and/or review technical documentation, considering architectural and programmatic
•    aspects of the solution.
•    Follow ANZCA processes, and industry standards for development and code management.
•    Communicate and engage with stakeholders across IT services and the business.
•    Liaise with vendors, partners, and third-party service providers for delivery and support.
•    Ensure best practice security controls for ANZCA systems.
•    Ensure the effective design, implementation, and maintenance of CI/CD pipelines to support reliable and efficient software delivery. 
•    Provide Application and Service Desk support. 

The role will be predominantly based at ANZCA House on St Kilda Road, Melbourne. Hybrid, flexible working options are available. This role would involve on-call support, or out-of-hours work to ensure the successful delivery of support services.

About the team: 
The IT Applications team is a group of self-motivated and results-driven professionals. We are open & collaborative and always looking for opportunities to modernize the IT infrastructure landscape. 

Keys to your success:  
This is an ideal role for someone who enjoys problem-solving, learning new technologies, and having a direct impact on business operations.

You will specifically bring;

Essential:
•    Tertiary qualification in computing or the equivalent level of industry experience.
•    Experience in supporting and managing a diverse portfolio of business applications including cloud-based within a dynamic and fast-paced environment.
•    Strong customer service focus.
•    Team player with the ability to work effectively and collaboratively.
•    Strong prioritisation and time-management skills, including the ability to work effectively under pressure, juggling conflicting priorities, and delivering to tight timeframes.
•    Strong critical thinking and analytical skills with the ability to drive process improvements.
•    Strong verbal and written communication skills, with the ability to prepare concise reports.
•    Knowledge of cybersecurity principles and best practices, such as authentication, authorization, encryption, and security protocols.
•    Proficiency in writing and executing SQL queries for troubleshooting and reporting. 
•    Experience in Microsoft Power Platform – Power Apps, Power Automate and Power BI. 
•    Ability to deliver training to staff of various skill levels.

Desirable:
•    Exposure to Azure cloud platform.
•    Exposure to Microsoft Fabric.

What we can offer you: 
We offer employment benefits and a working environment that contribute to our people’s health, safety and wellbeing, personal and professional development and supports an inclusive, equitable, and respectful college culture.
 
•    Join a purpose driven organisation with a team of individuals passionate about improving educational opportunities for health professionals 
•    Open & collaborative team
•    A competitive remuneration package including full FBT exempt salary packaging 
•    Opportunity to grow in the position with genuine career pathways 
•    Excellent staff benefits – additional leave over the Christmas period, additional personal leave, health and wellbeing offerings, market leading parental leave, staff recognition program, member advantage program with access to discounted lifestyle benefits and leisure activities
•    Flexible, hybrid working options
•    Free confidential counselling service to support our staff and their close family through life’s challenges via our Employee Assistance Program

ANZCA is an equal opportunity employer and our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people passionate about delivering their best. We embrace and value the diverse society we live within and consider all qualified applicants without regard to race, colour, national origin, religion, disability, gender, gender identity or expression, sexual orientation or age. We strongly encourage Aboriginal, Torres Strait Islander and Māori applicants to apply for any of our current opportunities.   
 
Next steps 
Apply now and take the next step towards a rewarding and long-term career within a progressive environment. Our application process will require you to submit your current resume. We will progress suitable candidates through the hiring process as soon as we can. 

If selected, we will contact you to discuss your application on the phone, you will be invited to meet with us at the college and from there, complete a few background checks. We will help you through this process.  If we identify potential candidates prior to the advertised closing date, we may close the advertisement sooner than the closing date. Therefore, we encourage you to apply promptly if you are interested. 
 
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace, so please let us know what you need. 
 
For more information about ANZCA or for a copy of the position description, please email Nuzee at recruitment@anzca.edu.au.  

Recruitment Agencies, we appreciate your willingness to help. However, please allow us the time to focus on reviewing and responding to candidates. At this time, we are not accepting candidates from recruiters.