• Permanent, full-time opportunity for a skilled and experienced Administrator 
• Flexible, hybrid working from our St Kilda Road offices 
• Join an internationally recognised, purpose-driven medical college 

Be part of something bigger 

At the Australian and New Zealand College of Anaesthetists (ANZCA) incorporating the Faculty of Pain Medicine (FPM), we are proud to be a world leading specialist medical college, dedicated to training, examining, and supporting over 7000 doctors in Australia and New Zealand. 

About the opportunity: 

The Professional Development Administrator is part of the Professional Development team, responsible for the administrative operations of the ANZCA and FPM Continuing Professional Development (CPD) Program and professional development offering.  

The CPD program promotes and implements proven and accepted educational standards, strategies, and tools. These are used to assist fellows and CPD participants to plan and participate in CPD activities that meet their learning and practice needs, leading to better patient care. 

This is a permanent, full-time role reporting to the Professional Development Manager.  

The role of the Professional Development Administrator is primarily responsible for: 

• Providing administrative support for day-to-day CPD activities, including telephone, in person and email assistance to CPD participants and processing CPD Non-fellow applications and annual fees.  
• Updating online CPD portfolio details and records, including verification checks and end of annual cycle processes.   
• Supporting the recognition of suitability process for Emergency response applications.  
• Committee Support Officer (CSO) for CPD Committee and CPD project group meetings. 

This position may involve work outside normal business hours, e.g., occasional evening teleconferences/web conferences and work required to meet critical deadlines. This may also involve very occasional weekend work.  

The Team 

The Professional Development team sits within ANZCA’s Education and Research department. Together, the team leads the strategic design and continuous improvement of training and professional development programs, including curricula and assessment frameworks, digital learning, policy and governance systems, and reporting and evaluation. 

Keys to your success: 

If you thrive on solving problems, delivering exceptional customer service, and have a talent for building strong relationships, this role could be a perfect fit for you. 

You will ideally bring: 

Essential: 

• Sound experience gained in a professional environment in an administrative role
• Providing quality service to members / customer groups  
• Demonstrated experience working on databases 
• Strong customer service experience 
• Excellent verbal communication skills; the ability to convey information in a clear and concise manner  
• Sound analytical skills; the ability to problem solve member enquiries and source and analyse data  
• Strong attention to detail 
• Well-developed interpersonal skills, the ability to confidently liaise with a diverse range of people including professionals, fellows and staff and as a part of a team.  
• Well-developed written communication skills; the ability to prepare accurate and concise minutes, draft correspondence, write reports, newsletters and procedure manuals  
• Sound planning and organising skills, including the ability to effectively handle conflicting priorities, establish timeframes and meet deadlines  
• Sound initiative and self-motivation, the ability to work effectively without close supervision 
• Computer skills - 

            Intermediate to advanced level: MS Word, Outlook, Internet; Excel  

            Aptitude to learn the in-house member database and online CPD portfolio and CPD app 

Desired: 

• Experience gained in an education, medical sector, membership based, or committee environment would be an advantage  
• Experience working on online databases would be advantageous 
• Experience working as a Committee Support Officer

What we can offer you: 

We offer employment benefits and a working environment that contribute to our people's health, safety and wellbeing, personal and professional development and support an inclusive, equitable, and respectful college culture. 

• Join a purpose driven organisation with a team of individuals highly passionate about improving educational opportunities for health professionals. 
• A competitive remuneration package including full FBT exempt salary packaging.  
• Join the function during an exciting growth phase with the opportunity to innovate and make a meaningful contribution.  
• Opportunity to grow in the position with genuine career pathways. 
• Excellent staff benefits – additional leave over the Christmas period, additional personal leave, health and wellbeing offerings, market leading parental leave, staff recognition program, member advantage program with access to discounted lifestyle benefits and leisure activities. 
• Flexible, hybrid working options. 
• Free confidential counselling service to support our staff and their close family through life’s challenges via our Employee Assistance Program. 

ANZCA is an equal opportunity employer and our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people passionate about delivering their best. We embrace and value the diverse society we live within and consider all qualified applicants without regard to race, colour, national origin, religion, disability, gender, gender identity or expression, sexual orientation, or age. We strongly encourage Aboriginal, Torres Strait Islander and Māori applicants to apply for any of our current opportunities.  

Next steps 

Apply now and take the next step towards a rewarding and long-term career within a progressive environment. Our application process will require you to submit your current resume and a cover letter. We will progress suitable candidates through the hiring process as soon as we can. 

If selected, we will contact you to discuss your application on the phone, you will be invited to meet with us at the college and from there complete a few background checks. We will help you through this process.  

If we identify potential candidates prior to the advertised closing date, we may close the advertisement sooner than the closing date. Therefore, we encourage you to apply promptly if you are interested.  

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace, so please let us know what you need. 

For more information about ANZCA or for a copy of the position description, please email Nuzee at recruitment@anzca.edu.au.